Shipping and Payment

Effective from 6. 6. 2026

Shipping within the Czech Republic

ShippingPriceDelivery
Store pickup (Pilsen)
Collect at our store, Otýlie Beníškové 6, Pilsen, after we e-mail you.
freeonce in stock / by arrangement
PPL pickup point or Parcelbox
Delivery to any of more than 7,000 PPL pickup points and boxes in the Czech Republic. You choose the point on the map at checkout.
79 CZKusually 1–2 working days after payment
PPL home delivery
Courier delivery to your address in the Czech Republic, with notification and the option to redirect the parcel.
119 CZKusually 1–2 working days after payment

Shipping to other EU countries

We ship with PPL (DHL Group) to the following countries. Delivery usually takes 2 to 5 working days after dispatch. Prices are in Czech crowns and are converted to euros at the current exchange rate in the cart; free shipping applies to domestic orders only.

CountryPickup pointHome delivery
Slovakia99 CZK159 CZK
Germany159 CZK179 CZK
Poland159 CZK169 CZK
Austria—219 CZK
Hungary—219 CZK
France—219 CZK
Romania—219 CZK
Belgium—229 CZK
Netherlands—229 CZK
Italy—229 CZK
Denmark—229 CZK
Greece—229 CZK
Croatia—229 CZK
Portugal—229 CZK
Slovenia—229 CZK
Bulgaria—239 CZK
Estonia—239 CZK
Lithuania—239 CZK
Latvia—239 CZK
Luxembourg—239 CZK
Spain—249 CZK
Finland—249 CZK
Ireland—259 CZK
Sweden—259 CZK

The exact shipping price is shown in the cart before you complete the order, according to the delivery country you select. All shipments are sent from the Czech Republic (EU), so no customs duties or import VAT apply within the EU.

Store pickup

You can collect your order free of charge at our store, Otýlie Beníškové 6, 301 00 Plzeň, Czech Republic. We will e-mail you when the order is ready; please come only after receiving the notice.

Payment methods

  • Payment card online (Stripe): Secure card payment through the Stripe payment gateway. After the payment you receive a confirmation by e-mail and we dispatch the order.
  • Apple Pay and Google Pay: One-touch payment through Stripe, offered automatically on devices that support it.
  • Bank transfer (SEPA): You receive the payment details (IBAN and BIC of our account at Česká spořitelna) in the order confirmation. Orders in EUR are paid to our EUR account. We dispatch the order once the payment arrives.
  • Store credit: Credit from card buyback or the loyalty programme can be used for the whole order or part of it.
  • Cash on pickup: At our store in Pilsen you can pay in cash or by card when collecting the order.

We dispatch the goods once the payment reaches our account. For bank transfers, please use the order number as the payment reference (variable symbol).

We do not offer cash on delivery. With collectible cards it significantly increases the number of uncollected parcels, and we would have to pass that cost on to everyone's shipping. Payment in advance lets us keep shipping prices low.

Related

See also the Terms and conditions, the Complaints procedure and Returns and withdrawal.